How to make a payment
After clicking the “Check Out” button, takes place the automatic passing to filling the form for order payment on an authorized retailer. On the server of an authorized retailer you fill in the details of your credit card. UkrainianConnections does not receive any details of the credit cards
After you input the details of your credit card and proceed, you will need to wait until the page with the results of authorization uploads. The message about the successful authorization means that your payment has passed; it guarantees the receiving and the further work on your order.
If a transaction is successful, an authorized retailer sends a message to your e-mail address. After this UkrainianConnections performs your order.
In case of unsuccessful authorization, you will receive a notification which holds the type of mistake found and you will need to contact your bank of check the data you input.
Rendering of services
UkrainianConnections starts to perform the order within 1 business day since the moment of payment.
Rules of changes
We provide exactly the service you have ordered. If you don't agree with the quality of the service or wish to change the service, please contact us and we will discuss the changes.
Orders cancellations and refunds
If you wish to receive a refund, please contact us as soon as possible. The refunds will be done only for the services which were not performed. If the written translations have been done partly, a client will receive a refund for the undone translations. The done written translations will also be sent to the client.
No information submitted by a buyer will be shared, sold, reused in lists, or be used for any other purpose than to complete a transaction or address a customer concerning the service. UkrainianConnections will not pass any information of a client to any third parties.